Message Sent Today to Families of Students in San Marcos and in Texas State University Residence Halls

February 17, 2021

Dear Texas State University students, faculty, and staff,

I am sharing the message with you that was sent today through the Texas State University family and parent portal. I know the last few days have been extremely challenging. We are using all the resources available to us to keep our students safe. The following email contains updates for our entire university community.


Dear Bobcat Parents and Guardians, 

I want to personally say that I am deeply concerned about the well-being of our students during this very challenging weather event occurring in Texas. The safety of our students is our top priority, and we are doing everything in our power with the resources available to address their needs.    

 The severe winter weather continues to cause significant issues across Texas with millions of people without power.  For example, nearly half of the residences in the City of Austin energy service delivery area have been without power for portions of the past 48 hours.  The University has activated its emergency response protocol to address the impact to our campuses and students.    

This is a once in a century weather event and we understand that Texas will possibly continue to experience rolling blackouts and freezing temperatures over the next 48 hours.  Although we cannot control the statewide electrical grid blackouts, we are taking steps to help our students stay safe and as comfortable as possible.     

  • The rolling blackouts are causing temperatures to lower in the residence halls. Our staff from the Department of Housing and Residential Life are on-site in the residence halls to help students to stay warm. 
  • We cannot open other large indoor spaces on our campuses such as the University Events Center or LBJ Student Center for warming centers because they are also impacted by the rolling blackouts.  We are prioritizing power delivery to on-campus residence halls and dining facilities to serve our students.  
  • The university is providing Bobcat Shuttle busses on the San Marcos Campus to use as warming stations. Students living on or off-campus can access the shuttles to have a temporary place to warm up. Two shuttles are located at the Lantana Bus Stop, and two are at the corner of Reed and Moore Streets near Blanco Hall.  The shuttles are available overnight, but we ask students to not plan on spending all night on the busses. All COVID-19 safety precautions, including wearing a face covering, must be followed in the shuttles. 
  • Because the university dining halls are also impacted by the rolling black outs, we are only able to provide to-go meal options for our students. On-campus dining is available for students through Harris and Commons dining halls with hot to-go meals from 10 a.m. to 6 p.m. daily.  
  • Students living off-campus in San Marcos can find information about local warming stations and shelter at these links:  
    • City of San Marcos News Flash 
    • Hays County News & Alerts 
  • Due to power outages and overall power instability in the San Marcos area, several university technology services are temporarily unavailable including the university-wide phone system. I know this is frustrating if you are trying to reach the university. We are working to restore phone service as quickly as possible. If you have specific questions or concerns, please email Ms. Jennifer Wood, Assistant Director for Parent and Family Relations, at
  • The best way to stay informed regarding the latest information on university operations is to go to the university‚Äôs homepage.  Additional information resources include: 
  • @TXST on Twitter 
  • @UPDtxst on Twitter 
  • National Weather Service Austin/San Antonio 
  • Highway Conditions 

Our university staff is working around the clock to provide critical services to our students. We will continue to keep you updated through the Parents and Family portal as new information is available.  


Denise M. Trauth